Effective date: October 28, 2026
This page is general information and not legal advice.
The Freelancing Hub LLC is a company based in NYC. This policy explains what information we collect through thefreelancinghub.org, what we do with it, who else sees it, and what choices you have. We collect only what we need to answer you and do the work. We do not sell personal information.
Our Terms of Service go with this policy.
What we collect
We collect information when you fill out a form on the site. Each form asks for a few details, usually your name, your email address, your phone number and information about your project.
- Contact form. Your name, email, phone and your message.
- Quote form. Your name, email, phone and the details of the project you want priced.
- Interiors form. Your name, email, phone and details about the space or the events and interiors work you need.
- Newsletter form. Your email address, and your name if the form asks for it.
- Accessible Pricing eligibility form. Your name, email, phone and the project details you share so we can review your application.
- Waitlist form. Your name, email and phone, and any details you add about what you are waiting for.
- Print-referral form. Your name, email, phone, your project details, and the Digitech Printers branch you pick.
You decide what to type in each field. Please do not send sensitive information such as government ID numbers, bank details or health information through our forms. If you email or call us, we also receive what you choose to send.
How we use your information
We use what you send to:
- reply to your message, which we do within a few hours
- prepare quotes and plan and carry out your project
- review Accessible Pricing applications and decide each one
- send the newsletter, if you signed up for it
- pass your print project to Digitech Printers, if you ask us to
- keep the site working and secure, and meet legal duties
We do not use your details for anything unrelated to these purposes.
Why we are allowed to use it
In plain terms, we rely on a few reasons. You ask us to do something, such as send a quote, and we need your details to do it. You give us permission, such as when you sign up for the newsletter or tick the print box on the referral form, and you can take that permission back. We have a legitimate interest in running our business and keeping the site safe, which we balance against your privacy. And sometimes the law requires us to keep or share information.
Who we share it with
We share information only where it is needed.
Hostinger. Hostinger hosts the site, and our email goes through Hostinger’s SMTP service. Your form messages and our replies pass through its systems.
Calendly. If you book a call, you do it through Calendly. Calendly collects what you enter there, and its own privacy policy applies to that information.
Digitech Printers. Print projects go only to Digitech Printers, which deals with you directly for the quote, billing and printing. The site calls it “Our Recommendation.” The referral form shares your details with Digitech only when you pick a branch and tick the print box. Once Digitech has them, its own privacy practices apply.
Legal requirements. We may share information if the law requires it, to respond to valid legal requests, or to protect our rights, our users or others.
We do not sell personal information. We do not share it with anyone else for their own marketing. If we ever combine or transfer our business, your information may move with it, and we would tell you.
Cookies
The site uses basic site and cache cookies. These help pages load and work properly. The Yoast SEO plugin is installed to help with how the site appears in search results. You can block or delete cookies in your browser settings, though parts of the site may then work less well.
How long we keep it
We keep information for as long as we need it for the purpose it was collected for. That includes the time needed to finish a project, answer follow-up questions, keep ordinary business records and meet legal duties. When we no longer need it, we delete it or make it anonymous. You can also ask us to delete it sooner, as described below.
Security
We take reasonable steps to protect your information, and we limit who can see it. No website or email system is completely secure, so we cannot guarantee absolute security. Please use care with what you send, and contact us at once if you think your information has been misused.
Your choices and rights
You can ask us to:
- tell you what information we hold about you and give you a copy
- correct anything that is wrong
- delete your information
- stop sending you the newsletter
Every newsletter email has an unsubscribe link, or you can write to us and ask. To make any other request, use our contact page, email moe@thefreelancinghub.org, or call +1 (929) 300-8028. We may need to confirm who you are first. We reply within a few hours, though completing a request can take longer.
California visitors. If you live in California, you may have the right to know what personal information we collect, to ask us to delete or correct it, and not to be treated unfairly for using these rights. We do not sell personal information.
Visitors in the European Economic Area or the UK. If you are there, you may have the right to access, correct, delete or restrict the use of your information, to object to certain uses, to take it with you, and to complain to your local data protection authority. Contact us to use these rights.
Children
The site is not directed to children under 13, and we do not knowingly collect their information. If you think a child has sent us details, tell us and we will delete them.
Links to other sites
The site may link to other websites, and our referral process may point you to Digitech Printers. We do not control those sites and are not responsible for their content or privacy practices. Please read their policies.
Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date at the top of the page. Please check back now and then.
Contact
Questions about this policy or your information? Use our contact page, email moe@thefreelancinghub.org, or call +1 (929) 300-8028. We reply within a few hours.